Help & FAQ

Go to the Inventory page (link in the top nav). Click the green + Add Item button. Fill in the item name, category, current stock level, and reorder point. Link it to a supplier so the AI knows where to order when stock runs low. That's it — the agent will start monitoring it immediately.

Go to the Suppliers page and click + Add Supplier. Enter the supplier's name, contact email, phone, and lead time in days. Having a contact email is required so the AI can email purchase orders directly to your suppliers when stock gets low.

The FieldOps AI runs automatically every morning. It checks your inventory levels and compares them against each item's reorder point. When an item drops below its reorder point, it automatically creates a purchase order and emails it directly to your supplier. You don't have to do anything — the system handles it and notifies you by email when a PO is sent.

It's a simple chain: stock falls below reorder point → AI agent creates a purchase order → purchase order is emailed to your supplier. You can see all orders on the Orders page. Each order shows the item, quantity, supplier, and status. You can also manually create orders if the AI missed something.

FieldOps tracks 5 categories: FSMA (Food Safety Modernization Act), Harvest & Sanitation, Pesticide & Fertilizer, USDA Reporting, and Livestock & Biosecurity. Each item in a category shows a color-coded status — green for compliant, yellow for due soon or pending, and red for overdue.

Go to the Equipment page. Find the piece of equipment and click the log icon to expand it. Click + Add Log and fill in the maintenance type (routine, repair, or inspection), description, date performed, and cost. You can also set a next due date so the system reminds you when the next maintenance is coming up.

● Green = Compliant. Everything is up to date and good to go.
● Yellow = Due Soon or Pending. An item is approaching its deadline or awaiting review.
● Red = Overdue. This needs attention now — it's past its deadline.

You get 14 days of full access to all features — no credit card required to start. After 14 days, you'll be prompted to choose a plan to continue.

When the trial expires, you'll be redirected to the pricing page. To keep using FieldOps, choose the $29/month plan. Your data stays safe during the trial — nothing is deleted when it ends. You just lose access until you subscribe.

To cancel your subscription, email us at fieldops-ai-3@polsia.app with the subject "Cancel" and your account email. We'll cancel it within one business day. No phone trees, no retention offers.